The Percepio® software products (“Software”) are provided by Percepio AB, a Swedish company with registration number 556771-9686 (“Percepio”). By registering or purchasing the Software, you enter a privacy agreement with Percepio, described in full by this page.

On registration of Percepio View, your contact details remains with Percepio and are not shared with anyone else. We use this information to notify you about relevant Percepio product updates, and to occasionally send you newsletters and related offerings. In case you do not wish to receive such emails, it is easy to unsubscribe using the link in the email footer.

On purchase of Software licenses/subscriptions, this agreement gives Percepio and authorized partners of Percepio the right to contact you regarding your use of the Software and inform about related Percepio products and offerings. The communication is primarily via email. In case you do not wish to receive such emails, it is easy to unsubscribe using the link in the email footer. Percepio may share such contact information with a single authorized Percepio distributor for your country or region (see the partners page). Percepio distributors are specialized resellers of embedded software tools, with significant experience and knowledge.

We collect and store only the contact information you provide in the registration form, along with a timestamp and any license key generated from your request. We use leading cloud service providers for secure transfer, storage and processing of your contact information.

When activating a license for the Software, we may register a computer identification code (without any reversible information) as well as your IP address. If you have questions about this, please contact us at https://percepio.com/contact-us/.

The Software may collect and transmit limited technical product usage data to Percepio AB. This is sent to a private Matomo server only accessible to Percepio AB (not Google Analytics). It does not include any trace data or information about the host computer, other than the operating system type (Windows or Linux) and a persistent but anonymous installation ID. This information is not linked to any license information, registration details, email addresses, or other contact information provided by the user. The collected data may include product version and license type, product functions used, installation and onboarding progress, interactions with demo traces, application performance, error messages, and similar technical usage feedback. We use this information to improve the Software, onboarding, documentation, support, and license offerings. The data collection is enabled by default but can be disabled in File -> Settings -> Global Settings. However, some events may be transmitted before this setting becomes available. If this is a concern, all product usage data collection can be avoided by adding an environment variable before first use. Contact us for details.

In accordance with the General Data Protection Regulation (Regulation EU 2016/279 of 27 April 2016) you have the right to request a copy of any information Percepio AB has registered about your person. Please contact us at https://percepio.com/contact-us/ to obtain this information. If the information is erroneous, incomplete or irrelevant, you have the right to have your information corrected. Finally you also have the right to request that we remove your information from our systems.

The usage of Percepio products is further regulated by the End User License Agreement provided as part of the Software.